Tenant Services

Everything you need throughout your tenancy, in one place.

Clear supportFrom application to move-out

How can we help?

Simple routes to the right support.

Choose a service below. Each form is designed to ask only for what our team needs to help.

Begin a clear, guided application for a Vanguard Meridian managed home.

Prepare identity, address, income and referencing documents securely.

Tell us what has happened, how urgent it is and when we may attend.

Send a tenancy, renewal, payment or moving-out enquiry.

Find the right action for a serious or immediate property emergency.

A well-managed tenancy

One connected record
Applications, documents, requests and conversations will connect securely to your property record in MILLZ.

Privacy by design
Sensitive information will only be accepted once private storage and controlled staff access are enabled.

Built for mobile
Every service is simple to use from the device already in your hand.